With our new location in Duncan, SC, we are taking the next step in strengthening our support for customers across the US market.
What this means in practice:
• significantly larger warehouse capacity
• improved logistics connections
• shorter delivery times
• local availability of all standard products, many customer-specific products, and spare parts
• service and repairs now handled directly by Deutronic
For our customers, this means one clear advantage: faster response, better availability, and more service from one single source.
A special thank you goes to SRI International for the many years of trusted collaboration.
We sincerely appreciate the partnership and the expertise built over time. By bringing this knowledge together within Deutronic, and by welcoming experienced team members into our organization, we are further strengthening our ability to support customers directly, efficiently, and with the high level of service they expect.
In addition, the new ERP system has now been fully rolled out at the Duncan site. This improves internal processes, strengthens communication with customers, and enables us as a global team to support internationally operating customers even more effectively in dynamic market environments.
For our US customers, the RMA form is now also available on our website – making service and repair handling even easier and more direct.
“We are investing in speed, service, and proximity to our customers. With our new Duncan location, we are bringing logistics, expertise, and service together in one place – creating real added value for the US market.”
– Zubin Verma, CEO
